If you have an accident or the car breaks down, please call our 24/7 support centre on 0203 768 9994. This number will be on your Hiya Agreement and on the Advice Card that should be located in your car. 

Our expert support advisors will quickly and swiftly put you through to our dedicated AA helpline if you need roadside recovery or Axa claims to report an incident. 

If you are in need of a courtesy car then the support advisors will contact the Community Team who will be in touch to help you further. 

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