As the Driver, you will meet the Owner at their primary address (unless you have discussed meeting somewhere else).
Note: Some Owners do have a delivery option where they will deliver the car to you based on your location for an additional £20.
When you get to the car, you will meet the Owner who will give you the keys (unless it is a QuickStart booking) You will need to use the HiyaCar app to take photos of the exterior of the car and report any damage if you see any. You will also need to record the fuel level and current mileage.
Once you have followed the steps you will receive the HiyaAgreement to your email. The HiyaAgreement confirms the details of the driver, the owner, the car and the insurance policy.