HiyaCar Voucher Terms & Conditions

From time to time hiyacar may offer customers promotional or customer service vouchers which can be used as credit against the cost of bookings (for hirers) or to add to the payout when a car owner completes a qualifying car share on hiyacar. These vouchers will typically be valid for a set time (e.g. two months) and specific limits will be communicated as part of voucher distribution where possible. For the avoidance of doubt, hiyacar reserves the right to end the validity of any vouchers without prior notice, although such notice (period of validity and other terms) will always be given where possible. Vouchers are only redeemable/paid out against qualifying bookings (unless otherwise stated, at least £30 excluding booking fee and insurance). 

 

hiyacar Referral Program Terms & Conditions

The hiyacar Referral Program allows registered hiyacar users (a “hiyacar User”) to earn Credits toward future hires or a bonus payout on hire outs by referring friends to hiyacar.

To participate, hiyacar Users must agree to these terms, which become part of the hiyacar Terms of Service. Capitalized terms that are not defined here will have the same meaning given to them in the hiyacar Terms of Service.

How to Earn Referral Credits

hiyacar users can earn credits if a referred friend uses their referral code to create a valid hiyacar account that complies with our Terms of Service and the referred friend completes a Qualifying hire either as a hiring driver or as a hiring out owner. The hiyacar User cannot be the driver nor the owner on a “”Qualifying hire” completed by the referred friend.

The referring hiyacar User will be credited with the Credit amount described below or varied as stated in promotional materials. Users may earn a maximum of £300 Referral Credit per account.

Qualifying Hire

A Qualifying Hire must have a total value (excluding insurance and booking fee) of at least £30. It must be booked and paid for via the hiyacar platform, and the referred friend must complete the hire (ether as a driver or an owner) before the hiyacar User can receive Referral Credits.

Redeeming Referral Credits

Referral Credits will automatically appear as a coupon on the checkout page (if making a hire) or on the next User payment (if the User hires out their car). The User must complete a hire or a hire out within six months from the date they are issued to benefit from the Credit. After six months, the Referral Credits will expire. Referral Credits may not be combined with additional coupons. Referral Credits may not transferred or exchanged for any cash or money.

Referral Credits will be redeemed at the first opportunity to the maximum level possible on any Qualifying Hire without splitting the credits. This means that if a User has earned a £30 and a £20 credit and makes a £35 hire, the £30 credit will be used and £20 credit will remain for the next activity. If however the User first makes a £100 hire out, both the £30 and the £20 will be redeemed simultaneously.

Referral Credits may not be earned by creating multiple hiyacar Accounts. Referral Credits accrued in multiple hiyacar accounts may not be combined into one hiyacar account.

Sharing Referral Links

Referrals codes or links should only be used for personal and non-commercial purposes, and only shared with personal connections that will appreciate receiving these invitations. Referral links should not be published or distributed where there is no reasonable basis for believing that all or most of the recipients are personal friends (such as coupon websites, Reddit, or Wikipedia).

Referred Friends

Referred friends that have signed up using a valid referral link or code or entered a code during their first hire will receive either a Referral Credit toward their next Qualifying Booking on hiyacar OR a Bonus payout when they hire out their car. 

The standard Referral Credit for a Qualifying hire is £20, but may vary in some cases if the referred friend signed up as part of a special promotion. 

The standard Bonus Payout for a Qualifying hire out is £30, but may vary in some cases if the referred friend signed up as part of a special promotion. 

For the referring User, they will receive a credit of £20 if the referred friend completes a hire or £30 if the referred friend hires out their car 

Varying credit amounts and additional terms will be shown in the referral invitation or accompanying promotional materials.

Multiple Referrals

A referred friend may only use one referral link. If a referred friend receives referral links from multiple hiyacar Users, only the corresponding hiyacar User of the referral link used by the referred friend will receive Referral Credit.

A user may receive multiple bonus pay outs (e.g. when two referred friends have completed a Qualifying hire). In this case, two or more bonus payouts will be added to the payment when the next standard hire is paid to the User. No more than £100 will be added to any standard hire payment and any remaining credits will be saved and used on the next hire or hire out.

A user may use multiple referral credits on their next hire (e.g. use 2 x £20 credits on a £50 hire, reducing the payment to £10). 

A user may not earn a hire and a hire out credit from the same referred friend: whichever Qualifying hire type (hire or hire out) is completed first will determine the credit to the user. 

Severability

If any provision in these terms are held to be invalid, void, or unenforceable, such provision (or the part of it that is making it invalid, void or unenforceable) will be struck and not affect the validity of and enforceability of the remaining provisions.

Termination and Change

hiyacar may suspend or terminate the Referral Program or a user’s ability to participate in the Referral Program at any time for any reason and without justification or notification at hiyacar’s sole discretion.

We reserve the right to suspend accounts or remove Referral Credits if we notice any activity that we believe is abusive or fraudulent. We reserve the right to review and investigate all referral activities and to suspend accounts or modify referrals as deemed fair and appropriate.

Updates to the Terms

We can update these terms at any time without prior notice. If we modify these terms, we will post the modification on the HiyaCar.co.uk website, applications, or services, which are effective upon posting. Continued participation in the Referral Program after any modification shall constitute consent to such modification.

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