The Fastest Way To Contact Us


πŸ‘©β€πŸ’» For all enquires (urgent and general) please open a live chat conversation and speak to a member of the hiyacar team.

Last week our average first response time was 3 minutes 16s

πŸ• Our support is almost always on to help you quickly.

8:30am - 10:00pm Monday to Friday

7:00am - 10:00pm Saturday to Sunday

πŸ“ž To leave a message for a call back from one of the team please contact 020 3856 8900 and give a brief description of the query.

This number is not for cold callers / recruiters.

9:00am - 5:00pm Monday to Friday

πŸ›  For Breakdowns & Recovery please contact 020 3856 8900 and ask to be transferred to the AA.

Outside of business hours press option 1 to be transferred to the AA.

To Report A New Claim:

Use the β€˜need to make a claim?’ link from the booking page (web only)

To upload a PCN use the link in your booking page (also web only)

Existing Claim Update:

βœ‰οΈ claims@hiyacar.co.uk

To reach our Data Protection Officer

Β βœ‰οΈ data@hiyacar.co.uk and clearly state the reason for contacting

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