The Fastest Way To Contact Us
π©βπ» For all enquires (urgent and general) please open a live chat conversation and speak to a member of the hiyacar team.
Last week our average first response time was 3 minutes 25s
π Our support is almost always on to help you quickly.
8:30am - 10:00pm Monday to Friday
7:00am - 10:00pm Saturday to Sunday
π To leave a message for a call back from one of the team please contact 020 3856 8900 and give a brief description of the query.
This number is not for cold callers / recruiters.
9:00am - 5:00pm Monday to Friday
π For Breakdowns & Recovery please contact 020 3856 8900 and ask to be transferred to the AA.
Outside of business hours press option 1 to be transferred to the AA.
To Report A New Claim:
Use the βneed to make a claim?β link from the booking page (web only)
To upload a PCN use the link in your booking page (also web only)
Existing Claim Update:
βοΈ claims@hiyacar.co.uk
To reach our Data Protection Officer
Β βοΈ data@hiyacar.co.uk and clearly state the reason for contacting