The Fastest Way To Contact Us
👩💻 For all enquires (urgent and general) please open a live chat conversation and speak to a member of the hiyacar team.
In August our average response time was 6 minutes 26s (1 minute 51s quicker than July)
🕐 Our support is almost always on to help you quickly.
8:30am - 10:00pm Monday to Friday
7:00am - 10:00pm Saturday to Sunday
📞 To leave a message for a call back from one of the team please contact 020 3856 8900 and give a brief description of the query.
This number is not for cold callers / recruiters.
9:00am - 5:00pm Monday to Friday
🛠 For Breakdowns & Recovery please contact 020 3856 8900 and ask to be transferred to the AA.
Outside of business hours press option 1 to be transferred to the AA.
To Report A New Claim:
Use the ‘need to make a claim?’ link from the booking page (web only)
To upload a PCN use the link in your booking page (also web only)
Existing Claim Update:
To reach our Data Protection Officer
✉️ data@hiyacar.co.uk and clearly state the reason for contacting