For Drivers:

Every time you send a booking request on hiyacar, the payment for that booking is pre-authorised against your card, and fully charged once your hire is complete. Please bear in mind that if your booking is declined or expires, the funds will be reimbursed back into your payment card.

We’ve improved our pre-authorisation rules :-)

If you made several booking requests for the same start date and time, now we only pre-authorise the first payment and the difference between the first and further payments (as oppose to pre-authorising the full amount for each booking request).

For Owners:

As an owner you will be paid automatically after the rental ends. In order for us to release your payment, you will need a form of ID uploaded to your account (e.g. driving licence or passport), and your DOB must be entered. Please upload a copy of your ID to the 'Licence details' section on your account. You can expect the funds to reach your account within 5 working days depending on your bank.  

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