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East Ayrshire’s Community Electric Car Hire Club - FAQs

Frequently asked questions

Written by Mohammed Sheen

How much does it cost?

Our community Electric Car Club offers simple and affordable pricing .

  • Annual Membership: £25 per year:

    • 1-month Free Trial: You won’t be charged the £25 membership fee until one month after your first vehicle booking.

  • Hourly Rate: £5 per hour.

  • Mileage Charge: 10p per mile.

  • Maximum Daily Charge: £45 per 24-hour booking (plus mileage).

  • Optional Monthly Membership: £15 per month for members who prefer a monthly option.

How does dropping off a car work?
With the app it’s very simple. Take photos of the exterior of the car with the app, making sure to note any damage if there is any.
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How do I lock the car:

Your phone acts as a virtual key. Simply use the app to lock and unlock the car at any time during your booking.

What is the minimum and maximum age?
Our insurers currently provide cover for drivers aged 21 - 75.
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Who handles insurance?
We have an insurance policy that you will be added to at the time of hire.
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Who do I contact if something goes wrong?
Hiyacar provide 24hr customer service - Agents can be contacted through Live Chat and phone.
Breakdown cover is also included with all vehicles.

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