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East Ayrshire’s Community Electric Car Hire Club - FAQs

Frequently asked questions

Andy avatar
Written by Andy
Updated this week

How does dropping off a car work?
With the app it’s very simple. Take photos of the exterior of the car with the app, making sure to note any damage if there is any.

What incentive is there to join the club?
We are operating an incentive system to encourage repeat usage: You will get a free 2hr drive following your 10th booking.

What is the minimum and maximum age?
Our insurers currently provide cover for drivers aged 21 - 75.

Who handles insurance?
We have an insurance policy that you will be added to at the time of hire.

Who do I contact if something goes wrong?
Hiyacar provide 24hr customer service - Agents can be contacted through Live Chat and phone.
RAC Breakdown cover is also included with all vehicles.

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