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Hiring a car
Hiring a car
Some helpful articles for renting a car
+3
19 articles in this collection
Written by
Rob Larmour,
Portia,
Eléonore Kuentz
and 3 others
Cleaning 🧽
Information on all things cleaning related
Written by
Andy Barnes
Updated over a week ago
Can I use hiyacar for cabbing / Uber?
Can I list my PCO car or can I rent one to use for Uber?
Written by
Rob Larmour
Updated over a week ago
Dogs
Written by
Andy Barnes
Updated over a week ago
Extending your booking
What to do if you need to extend your hiyacar booking
Written by
Andy Barnes
Updated over a week ago
Penalty Charge Notices & Fines for drivers
What happens if you get a PCN or a fine during your booking? Why do we charge Admin Fees
Written by
Joe Parry
Updated over a week ago
How it works
Additional drivers
Written by
Eléonore Kuentz
Updated over a week ago
Refuelling ⛽️
FAQ's for drivers on all things fuel related
Written by
Andy Barnes
Updated over a week ago
How does it work?
A quick summary for Members & Partners
Written by
Rachel Fackey
Updated yesterday
How to register as a member
Signing up as a new member & verification
Written by
Rob Larmour
Updated over a week ago
Member criteria & requirements
Who is eligible to book with hiyacar?
Written by
Rachel Fackey
Updated over a week ago
Useful tips
Congestion Charge, ULEZ & other charges
How are tolls and charges such as the Congestion Charge, ULEZ and Dartford Crossing Charge handled? 💳
Written by
Andy Barnes
Updated over a week ago
Request more than 1 car?
Can I request multiple cars and will I get charged for them all?
Written by
Rachel Fackey
Updated over a week ago
Receiving booking offers
How our owners can offer their car to you when you need one
Written by
Eléonore Kuentz
Updated over a week ago
Rent a friend's car with 'Mates Rates'
How to rent a relative's car and still have a fully insured trip
Written by
Eléonore Kuentz
Updated over a week ago
On a booking
Car won't start?
QuickStart | Vehicle won't start | Car will not start | Car not turning on | Ignition | battery | Van won't start | Car wont start
Written by
Joe Parry
Updated over a week ago
Do I take ID when I pick up the vehicle?
What ID do I need to hire a vehicle?
Written by
Rachel Fackey
Updated over a week ago
Picking up & dropping off the car with QuickStart®
How to pick up and drop off cars that have QuickStart box installed
Written by
Rachel Fackey
Updated over a week ago
What's a Hiya Agreement
What is a Hiya Agreement and what do I do?
Written by
Portia
Updated over a week ago
Breakdown & Accidents
Accidents and breakdowns
Guide on breakdowns and accidents
Written by
Rachel Fackey
Updated over a week ago