Hiyacar

Information on all things cleaning related

Cleaning 🧽

Can I list my PCO car or can I rent one to use for Uber?

Can I use hiyacar for cabbing / Uber?

Dogs

What to do if you need to extend your hiyacar booking

Extending your booking

What happens if you get a PCN or a fine during your booking?  Why do we charge Admin Fees

Penalty Charge Notices & Fines for drivers

Why do we charge an application fee?

Understanding Hiyacar's £40 Admin Fee for Penalty Charge Notices (PCNs)

Why do we charge an admin fee on PCNs?

Admin fees on Damage, PCN, Cleaning, Glass, Mileage, Late return, Fuel,

Administration Fees

Andy

Mohammed Sheen

Metin Ablachim

Hiring a car

Additional drivers

FAQ's for drivers on all things fuel related

Refuelling ⛽️

How does it work?

Signing up as a new member & verification

How to register as a member

Member criteria & requirements

Using Hiyacar with a Disability: A Guide for Drivers and Owners

Using Hiyacar with a Disability

This guide explains how to properly charge and use the Hackney EV car club vehicles and the Zest Chargers

How to Charge and Use the Zest Chargers for the Hackney EV Car Club

How it works

How are tolls and charges such as the Congestion Charge, ULEZ and Dartford Crossing Charge handled? 💳

Congestion Charge, ULEZ & other charges

FAQ's for Hackney Electric Vehicle Car Club

Can I request multiple cars and will I get charged for them all?

Request more than 1 car?

How our owners can offer their car to you when you need one

Receiving booking offers

How to rent a relative's car and still have a fully insured trip

Rent a friend's car with 'Mates Rates'

Useful tips

Car won't start?

Do I take ID when I pick up the vehicle?

How to pick up and drop off cars that have QuickStart box installed

Picking up & dropping off the car with QuickStart®

What is a Hiya Agreement and what do I do?

What's a Hiya Agreement

What to do when there is another vehicle parked in the car club bay upon returning your Hiyacar

There's another vehicle parked in the car club bay, what should I do?

On a booking

Accidents and breakdowns

Breakdown & Accidents

Home

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QuickStart

List your car

Hiya your car

Find answers and get help from Intercom Support and Community Experts

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