Hiring a car

Some helpful articles for renting a car

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16 articles in this collection
Written by Rob Larmour, Portia, Eléonore Kuentz and 3 others

How it works

Refuelling ⛽️

FAQ's for drivers on all things fuel related

Written by Andy Barnes
Updated over a week ago

Members & partners

Are you a member or partner?

Written by Rob Larmour
Updated over a week ago

How does it work?

A quick summary for Members

Written by Rachel Fackey
Updated over a week ago

How to register as a member

Signing up as a new member & verification

Written by Rob Larmour
Updated over a week ago

Member criteria

Member criteria and how long you can book cars for

Written by Rachel Fackey
Updated over a week ago

Additional Drivers

How do I add an additional driver?

Written by Rob Larmour
Updated over a week ago

Useful tips

ULEZ & Congestion charges

Do you have to pay extra charges to drive in Central London?

Written by Eléonore Kuentz
Updated over a week ago

Message our partners before making a booking request

How to message partners

Written by Rob Larmour
Updated over a week ago

Request more than 1 car?

Can I request multiple cars and will I get charged for them all?

Written by Rachel Fackey
Updated over a week ago

Receiving booking offers

How our owners can offer their car to you when you need one

Written by Eléonore Kuentz
Updated over a week ago

Rent a friend's car with 'Mates Rates'

How to rent a relative's car and still have a fully insured trip

Written by Eléonore Kuentz
Updated over a week ago

On a booking

Car won't start?

QuickStart | Vehicle won't start | Car will not start | Car not turning on | Ignition | battery | Van won't start | Car wont start

Written by Joe Parry
Updated over a week ago

Do I take ID when I pick up the car?

What ID do I need to hire a car?

Written by Rachel Fackey
Updated over a week ago

Picking up & dropping off the car with QuickStart®

How to pick up and drop off cars that have QuickStart box installed

Written by Rachel Fackey
Updated over a week ago

What's a Hiya Agreement

What is a Hiya Agreement and what do I do?

Written by Portia
Updated over a week ago

Breakdown & Accidents

Accidents and breakdowns

Guide on breakdowns and accidents

Written by Rachel Fackey
Updated over a week ago