Why we do onboarding calls

An overview of why we do Onboarding calls

Andy Barnes avatar
Written by Andy Barnes
Updated over a week ago

If you are located in London, Bristol, Brighton, or Edinburgh before we can set your car live for our members to book we would like to arrange a quick onboarding call.

If you live outside London, Bristol, Brighton, and Edinburgh we have onboarding videos to watch.

Why we do Onboarding calls?

We really believe that when you list your car with us, we become partners. Working together with a common goal of creating the best experience for our members who are paying their hard earned money to use your car. To be able to provide the best experience possible it feels right that we have a phone conversation to make sure we both agree on what a great experience is. We also go over:

💰Tips to help you be as successful as you want to be

🛠 Tools and features we have created to help you

🦺Our safety measures

⚡️ QuickStart and Instant Book options

☎️ Our 'always on' support so you know that we have your back

❓Any other questions you may have so you are 100% happy to share your car

So ​Book your call​ with a member of our Onboarding team on a date and time that suits you.

If you would prefer a time & date that is not available then let us know and we will do our best to accommodate you.

Located outside London, Bristol, Brighton, Edinburgh?

For our partners that live outside of these cities, instead of an onboarding call we have created 2 short videos, which include all the key information as to how the hiyacar process works and key tips on how to maximise your bookings and earnings.

If you have questions following from these videos and still wish to have a call, our Onboarding team is still there to support you, so do not hesitate to contact us.

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