Renting your car

Top 10 FAQs - Owners

Written by Lilyana Hristova
Updated over a week ago

Owners: 6 responsibilities BEFORE PICK UP

I have a driver coming to pick up my car in the future -- how can I prevent problems and make drivers happy?

Written by Lilyana Hristova
Updated over a week ago

Owners: 6 Responsibilities ON PICK UP

I’m handing over my car keys to a driver -- what are my duties as a business partner of hiyacar?

Written by Lilyana Hristova
Updated over a week ago

Why we do onboarding calls

An overview of why we do Onboarding calls

Written by Lilyana Hristova
Updated over a week ago

Partners & members

Are you a partner or member?

Written by Rob Larmour
Updated over a week ago

How does it work?

How it works for Partners

Written by Rob Larmour
Updated over a week ago

Car criteria

Is my car eligible for hiyacar?

Written by Rob Larmour
Updated over a week ago

How to list your car

How to become a partner and list your car

Written by Rob Larmour
Updated over a week ago

How much can I earn from my car?

Suggested pricing / earning potential

Written by Rob Larmour
Updated over a week ago

Set your calendar

How to set your calendar

Written by Rob Larmour
Updated over a week ago

Sending booking offers to nearby drivers

How to offer your car to drivers that are looking for one

Written by Eléonore Kuentz
Updated over a week ago

How does hiyacar get paid?

How much commission does hiyacar charge

Written by Rob Larmour
Updated over a week ago

Dirty / less fuel / more miles on return

What if my car is returned dirty / less fuel / more miles

Written by Rob Larmour
Updated over a week ago

What if there is any damage to my car?

Damage to my car after a hire

Written by Rob Larmour
Updated over a week ago

ULEZ, Congestion Charge & Auto Pay

Will I get charged for ULEZ or Congestion charges when my car in on hire?

Written by Eléonore Kuentz
Updated over a week ago

Penalty Charge Notices

Parking tickets / congestion fee

Written by Rob Larmour
Updated over a week ago

AA breakdown & recovery for owners

Owners can purchase a policy to cover their car on and off hire

Written by Rob Larmour
Updated over a week ago

‘Mates Rates’: how to offer a discounted price to family & friends

‘Mates Rates’ allows car owners to lend their cars to family and friends at a discounted price, making sure that all parties are insured.

Written by Rob Larmour
Updated over a week ago

Top Owners 🏆

What is a Top Owner badge and how can you get yours?

Written by Rachel Fackey
Updated over a week ago

Owner Welcome Pack

Written by Rachel Fackey
Updated over a week ago

10 Top Tips for More Bookings

Changes to make to boost your bookings & earnings

Written by Rachel Fackey
Updated over a week ago

Instant Book⚡️

What is instant book?

Written by Rachel Fackey
Updated over a week ago

Which cars are most popular?

Cars that are currently popular on hiyacar

Written by Rob Larmour
Updated over a week ago

Can I use hiyacar for cabbing / Uber?

Can I list my PCO car or can I rent one to use for Uber?

Written by Rob Larmour
Updated over a week ago

Finance / HP car information

Information on lease cars

Written by Rob Larmour
Updated over a week ago